General Terms & Conditions

RANDALL STUDIOS – TERMS & CONDITIONS (B2B)

Studio Hire – Innsbruck, Austria

Randall Studios (“Studio”, “we”, “us”)

Operated by Randall Media Factory GmbH

Address: Dr-Franz-Werner-Straße 13, 6020 Innsbruck, Austria

Company registration number: 633437a

UID: ATU81073678

Email: innsbruck [at] randallstudios.at

These Terms & Conditions (“Terms”) apply to all studio bookings, hires and related services provided by

Randall Studios to the client (“Client”, “you”). These Terms form the basis of all offers, confirmations and

invoices issued by the Studio.

1. SCOPE / BUSINESS-TO-BUSINESS (B2B) ONLY

1.1 The Studio provides services exclusively to businesses (B2B). Bookings are accepted only from

companies, sole traders, self-employed persons, production entities, agencies or comparable professional

operators.

1.2 By requesting a booking, the Client confirms that they are acting in the course of business (Unternehmer)

and not as a consumer (Verbraucher).

1.3 If the Client books on behalf of a third party, the Client confirms they have full authority to bind that party

to these Terms.

2. DEFINITIONS

2.1 Booking means the reservation of the Studio by the Client for agreed dates and times.

2.2 Studio Premises includes the indoor studio space (125 sqm) and any approved outdoor roof space

usage (200 sqm) where expressly authorised.

2.3 Day Hire means 08:00–18:00.

2.4 Evening/Night Hire means 20:00–06:00.

2.5 Hire Fee means the agreed rental price for the booked session(s).

2.6 Deposit means the security deposit payable prior to confirmation, held as security for damages,

additional cleaning, overtime, loss, and any unpaid charges.

2.7 Overtime means any use of the Studio outside the agreed booking hours.

3. BOOKING REQUESTS, OFFERS & CONFIRMATION

3.1 All bookings are subject to availability and written acceptance by the Studio.

3.2 Quotations and offers issued by the Studio are non-binding until confirmed.

3.3 Bookings are only confirmed once full payment of the Hire Fee and Deposit has been received (unless

otherwise agreed in writing).

3.4 The Studio is not required to reserve or hold dates until payment has cleared in the Studio’s account.

4. PAYMENT TERMS

4.1 Full payment is due in advance (Hire Fee + Deposit).

4.2 If payment is not received by the deadline communicated by the Studio, the Studio may cancel the

booking without liability and/or release the dates to other clients.

4.3 Any bank fees, currency conversion fees or transaction charges must be borne by the Client.

5. DEPOSIT (SECURITY DEPOSIT)

5.1 The Deposit is a security deposit, not a part-payment of the Hire Fee.

5.2 The Studio may deduct from the Deposit any amounts relating to damage or breakage, replacement of

missing items, specialist cleaning, overtime charges, breach of these Terms, additional staffing costs

required due to Client actions, and any unpaid invoices or charges.

5.3 Any unused portion of the Deposit will be refunded to the Client within a reasonable period after the

booking (typically within 7 working days), subject to final inspection and reconciliation.

6. STUDIO STANDARD RATE – INCLUDED EQUIPMENT & FACILITIES

6.1 The standard Studio hire includes use of the Studio Premises and the following items (“Included Items”),

unless otherwise agreed:

Lighting (Ceiling Rig – Fixed Position)

• 3 × ARRI SkyPanel S60

• 1 × ARRI SkyPanel S120 (fixed position in the ceiling lighting rig)

Control + Tech

• iPad (lighting control)

• MacBook Air (projector control + internet browsing)

• 4K projector (ceiling mounted)

• 65-inch Sony Bravia TV

Grip + Furniture

• 4 × C-stands (2 with boom arms)

• 4 × director’s chairs

• Vintage upright piano

• Sofa

• Dining table

Makeup / Styling

• Makeup mirror

• Hair dryer

Kitchen / Hospitality

• Kitchen incl. dishwasher, sink, fridge, microwave

• Coffee machine incl. coffee

• Aarke sparkling water machine

• 2 drinks fridges

Games / Lifestyle

• 7-foot pool table (convertible to table tennis / large table)

Sanitary

• Female and male toilets (separate)

6.2 Included Items are provided “as is” and remain the property of the Studio at all times.

6.3 The Studio may substitute items of similar function if required due to maintenance or technical faults.

6.4 The Client may not relocate fixed rig items or interfere with installed power/fixtures.

7. ADD-ONS / EXTRAS (CHARGEABLE)

7.1 Unless explicitly included in writing, the following are chargeable extras:

• additional lights or grip

• additional film/photo equipment

• crew, assistants, operators, technicians

• specialist power requirements

• set construction, painting, build-outs

• additional cleaning

• overtime

• any special requests outside the standard offering

7.2 Extras may require additional prepayment.

8. ROOF SPACE (OUTDOOR) USE

8.1 Roof space usage must be requested in advance and described in detail.

8.2 Roof space access is subject to Studio approval and may require a risk assessment, a method

statement, proof of adequate insurance, weather review, and operational safety conditions.

8.3 The Studio may suspend or stop roof access at any time for safety or compliance reasons.

9. ACCESS, CONDUCT AND HOUSE RULES

9.1 The Client is responsible for the conduct of all cast, crew, visitors and contractors attending under the

booking.

9.2 The Client must comply with all applicable Austrian legal requirements and all Studio safety instructions.

9.3 No tampering with ceiling rig, electrical systems, fire exits, alarms, or safety equipment.

9.4 Smoking inside the Studio is prohibited unless explicitly approved in writing.

10. PROHIBITED / RESTRICTED CONTENT

10.1 The Studio operates a strict content restriction policy. The Studio Premises may not be used for any

production involving or promoting hatred, harassment, discrimination or violent extremism; terrorism, terrorist

organisations, or extremist propaganda; political content intended to incite hostility, targeted harassment,

defamation or intimidation; sexually explicit content, pornography, escorting, or sexual services promotion;

illegal activity or criminal encouragement; or any breach of third-party rights.

10.2 If the Studio reasonably believes prohibited content is being created, it may immediately stop the

booking, require all persons to vacate, retain the Hire Fee and/or apply the Deposit against costs, and notify

authorities if legally required.

11. OVERTIME

11.1 Any usage outside the agreed booking time is Overtime and will be charged accordingly.

11.2 Overtime is calculated in increments determined by the Studio and billed at the Studio’s applicable

overtime rate.

11.3 Overtime is subject to availability and may be refused.

12. DAMAGE, LOSS & RESPONSIBILITY

12.1 The Client is responsible for any damage, theft, loss or misuse caused by the Client or anyone

attending under the booking.

12.2 The Studio may invoice repair or replacement costs at full value, including labour and any downtime or

lost rental opportunity caused by the damage.

12.3 The Studio’s inventory checklist (where used) shall be evidence of delivered and returned items.

13. CLIENT EQUIPMENT

13.1 The Studio is not responsible for Client property brought onto the premises.

13.2 Any equipment left on-site is at the Client’s risk unless the Studio agrees otherwise in writing.

14. CANCELLATION / RESCHEDULING (B2B)

14.1 Cancellations must be made in writing to: innsbruck@randallstudios.at

14.2 Cancellation fees:

• 14+ days before booking: 25% of Hire Fee

• 7–13 days before booking: 50% of Hire Fee

• 2–6 days before booking: 75% of Hire Fee

• 0–48 hours before booking / no-show: 100% of Hire Fee

14.3 Where full payment has already been made, any applicable refund will be calculated according to

clause 14.2.

14.4 The Studio may, at its sole discretion, offer one reschedule subject to availability.

15. LIABILITY (B2B LIMITATION)

15.1 The Studio is liable only for damage caused by the Studio’s intent (Vorsatz) or gross negligence (grobe

Fahrlässigkeit), to the extent legally permissible in B2B relationships.

15.2 The Studio is not liable for indirect or consequential damages, including loss of profit, loss of production

time, loss of business, or loss of data, to the extent legally permissible.

15.3 Nothing in these Terms limits liability for personal injury where liability cannot be excluded under

mandatory law.

16. INSURANCE

16.1 The Client is responsible for maintaining suitable insurance cover, including public liability, production

liability, equipment and crew, and any roof/outdoor usage.

16.2 The Studio may request proof of insurance prior to confirming higher-risk productions.

17. FORCE MAJEURE

17.1 The Studio shall not be liable for delays or failure to perform due to events beyond reasonable control.

17.2 In such cases, the Studio may offer rescheduling where reasonably possible.

18. DATA PROTECTION / GDPR

18.1 The Client is responsible for ensuring lawful processing of personal data, releases, and permissions for

filming/photography, in accordance with GDPR and applicable Austrian privacy law.

18.2 The Client shall indemnify the Studio against third-party claims arising from the Client’s failure to obtain

lawful consent.

19. GOVERNING LAW & JURISDICTION

19.1 These Terms are governed by the laws of the Republic of Austria.

19.2 The parties agree that the competent court in Innsbruck, Austria shall have jurisdiction, to the extent

legally permissible in B2B contracting.

20. ACCEPTANCE OF TERMS

20.1 These Terms form part of every quotation, offer, booking confirmation, and invoice issued by the Studio.

20.2 By requesting a booking, confirming dates, making payment (including any Deposit), entering the Studio

premises, and/or using any Studio equipment or facilities, the Client confirms acceptance of these Terms.

20.3 If any provision is held invalid, the remaining provisions remain enforceable (severability clause).